Sewage backups and drain overflows in Madison are among the most hazardous water damage events a property can experience. Category 3 black water — raw sewage, backed-up drain lines, toilet overflows — carries bacteria, viruses, and pathogens at concentrations that make any contact a serious health risk. COS Water Damage Restoration's Madison sewage cleanup team is trained, equipped, and certified under IICRC S520 protocols for Category 3 biohazard remediation — from containment through full restoration.
📞 Call +1-844-499-0972 — Madison Sewage ResponseThe four factors that make our Madison Sewage Cleanup service different from a general water damage company handling a sewage call.
COS Water Damage Restoration's Madison sewage cleanup crew operates under IICRC S520 standard — the industry's governing protocol for Category 3 contaminated water remediation. This covers the specific containment requirements, the PPE standards that protect our crew from pathogen exposure, the material removal requirements (what can be safely dried versus what must be removed and disposed of as a regulated waste stream), and the multi-application antimicrobial sanitization protocol that must be completed before any structural drying begins.
Sewage-contaminated materials removed from Madison properties — carpet, pad, drywall, insulation, and any porous material that absorbed Category 3 water — require regulated waste handling and disposal. Our Madison crew bags, labels, and disposes of all contaminated material to applicable WV regulatory requirements. No dumping in standard refuse. No leaving contaminated materials in dumpsters that aren't rated for biohazard waste.
After contaminated material is removed and Category 3 extraction is complete, every structural surface that contacted sewage water receives multiple applications of EPA-registered, hospital-grade antimicrobial and antifungal treatments. The sanitization sequence — spray application, dwell time, surface wipe-down, second application — is protocol-driven, not judgment-call driven. Our Madison crew follows the sequence on every surface, every time.
Sewage cleanup claims in Madison typically proceed under homeowner's policy coverage for drain backup and water damage. Our Madison coordinators are experienced with backup coverage riders and know how to document Category 3 events for claim approval. For commercial properties or clients requiring clearance testing, we coordinate third-party air quality and surface sampling after remediation to provide a written clearance certificate before reconstruction begins.
Here's what our certified Madison Sewage Cleanup crew handles on every job.
Containment is established before extraction begins. This is non-negotiable on every Madison sewage job.
No material gets dried in place unless it passes decontamination protocol first.
Sanitization happens before drying equipment is staged. This sequence matters.
Odor neutralization is a final treatment step, not a product sprayed at the end to cover incomplete remediation.
Our Madison claim coordinators have processed Category 3 claims across WV carriers. We know what gets approved on first submission.
One company from sewage backup to finished reconstruction. No coordination gap, no separate contractor handoff.


Call +1-844-499-0972 and a live Madison dispatcher answers — not a recording. Describe the situation; our dispatcher confirms the sewage backup details, dispatches the nearest Category 3-equipped crew, and confirms estimated arrival. Evacuate the affected area and prevent household members and pets from entering while we're en route.
Containment before contact. Source identified and addressed before cleanup proceeds.
After initial containment and source control, our Madison project manager assesses the full Category 3 contamination extent, identifies all materials requiring removal, and prepares a written Xactimate-based scope covering extraction, material removal, sanitization, structural drying, and reconstruction. You review the scope and the cost before any material removal or treatment begins. If insurance is involved, the claim is filed the same day.
From sewage event to finished property — documented, guaranteed, and handled by one company.



"When our basement drain backed up in Madison, I didn't realize I was dealing with a sewage event until the smell made it obvious. COS Water Damage Restoration arrived within the hour, set up containment before anyone entered the space, and explained the Category 3 protocols clearly — including why certain materials had to be removed and couldn't just be dried in place. They disposed of everything properly, treated all surfaces with a sanitization protocol I could actually track through each step, and filed the insurance claim the same day. The reconstruction brought the basement back completely. I feel good about the space now, and that was not a given after the event."
"Three years later, no odor, no mold, no recurring issues. COS Water Damage Restoration did the Madison sewage cleanup right the first time. I'm telling every neighbor I know to call them first."
"Managing a rental property in Madison means sewage backups occasionally happen, and the response you choose matters enormously because you have tenant health and habitability on the line. COS Water Damage Restoration handled a Category 3 event at one of our properties with complete transparency — documented scope before work started, clear removal decisions explained in writing, and a clearance certificate at the end that we could show our tenant as proof the property was properly remediated. The insurance claim was settled without any dispute."
COS Water Damage Restoration's certified Category 3 sewage cleanup team serves Madison and surrounding communities throughout WV. Call +1-844-499-0972 to confirm same-day service at your address.
Don't let an uncertified company handle a Category 3 sewage event in your Madison property. The health risk from incomplete remediation is real. Call +1-844-499-0972 — our certified Madison team handles it correctly.
📞 Call +1-844-499-0972 — Madison Sewage Response24/7 Response · IICRC S520 Certified · Category 3 Protocols · Madison, WV